Pengaruh E-WOM dan Brand Image terhadap Niat Beli pada Starbucks Reserve Dewata Bali

Hentriska Paramanandita Sulistyono, Arif Kuswanto

Abstract


The purpose of this research is to find out how the influence of E-WOM and Brand Image on the purchase intention of Starbucks Reserve Dewata Bali consumers. The quantitative method used in this research is descriptive research type. Sampling used non-probability sampling with purposive sampling with 100 respondents. The method of analysis using descriptive and multiple linear regression analysis. E-WOM and brand image variables categorized as good with a score of 80% for E-WOM and 81.2% for brand image. The results of the multiple linear regression analysis method simultaneously reflect positively on purchase intentions.


Abstrak
Tujuan pada riset ini untuk mengetahui bagaimana pengaruh dari E-WOM serta Brand Image terhadap niat beli konsumen Starbucks Reserve Dewata Bali. Metode kuantitatif digunakan dalam riset ini dengan tipe riset descriptive. Pengambilan sampel menggunakan tata cara non-probability sampling dengan purposive sampling dengan jumlah responden 100 orang. Metode analisis menggunakan deskriptif serta analisis regresi linier berganda. Variabel E-WOM serta brand image secara keseluruhan dikategorikan baikdengan perolehan skor sebesar 80% untuk E-WOM dan 81,2% untuk brand image. Hasil metode analisis regresi linier berganda secara simultan mencerminkan positif terhadap niat beli konsumen.

Keywords


E-WOM, Citra Merek, Niat Beli Konsumen

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DOI: https://doi.org/10.36914/jikb.v7i2.661

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